Services
We offer many services, and your business has unique needs.
What does Thor & Company do?
Thor & Company provides ecommerce management and operational support for small and midsize brands. Our services include Amazon account management, TikTok Shop setup and management, inventory planning, procurement, and fulfillment coordination.
Can TCO manage both Amazon FBA and FBM operations?
Yes. TCO supports Fulfillment by Amazon (FBA) inventory planning and shipment coordination, along with Fulfillment by Merchant (FBM) inventory and order management. We tailor our support to your sales channels and fulfillment arrangements.
Can TCO work with our existing warehouse or 3PL?
Yes. TCO can coordinate with your existing fulfillment provider to help align inventory, marketplace activity, and order fulfillment. We also offer access to fulfillment support through our 3PL partnership.
How can TCO help reduce stockouts and excess inventory?
We review sales patterns, available inventory, supplier lead times, and outstanding purchase orders to recommend purchasing and replenishment plans. Our goal is to improve product availability while limiting unnecessary inventory investment.
Can we hire TCO for a specific project?
Yes. TCO offers support for individual projects as well as ongoing management. We agree on the scope, responsibilities, pricing, and timing before work begins.
Does TCO support third-party logistics providers?
Yes. TCO can help 3PL providers expand the support available to their clients through marketplace management, inventory planning, procurement, and ecommerce operations.
How We Work
Step 1. Contact
After contacting us, we will either call or email you back so we can set up an initial half-hour meeting.
Step 2. First meeting
The free initial meeting is an opportunity for us to get acquainted with one another and see how we can work together. We will ask you questions like, how many skus do you have, what are your goals, and what is holding you back. We want to get an understanding of your particular situation and what your expectations are for selling online. We want to explore the possibilities of growing your online business. This meeting is a chance for you to get to know us too. We can answer questions you might have for us.
Once we’ve determined we are going forward together, we can get going on the next steps.
Step 3. Proposal
Once we have decided on the level of services, TCO will send you a proposal, detailing the work, with pricing and timeline. We don’t do hidden fees.
Step 4. Sign up
When you’re ready, sign up for our services. Payment is made monthly, and you can cancel anytime.
Step 5. Reporting and ongoing communication
As we work together, TCO will give you regular, detailed, personalized reports. We’re available during office hours by phone most days. You can always email us and we’ll reply within 24 hours. If you have a change in circumstances along the way and want to change your goals, we will set up a meeting to plan adjustments. If your plan changes are substantial, there may be pricing and timing adjustments made to the service agreement, which we would discuss with you at that time.
Our goal is to cultivate long-standing relationships with our clients. Contact us today so we can get started!